Privacy Policy
Cancellations and Missed Appointments
Your appointment time is reserved specifically for you and for you only. Because of this, missed appointments or late cancellations are extremely detrimental to our day. As a result, we request at least 48 hours advanced notice if you will not be able to make your appointment. Repeated missed appointments or late cancellations may result in fees or dismissal as a patient.
Payments
Payment in full for your treatment is due no later than when services are rendered. Acceptable forms of payment include cash, Visa, Master Card, American Express, Discover, and assigned insurance benefits. We impose a 3% surcharge if paying by credit card. To avoid the surcharge, you may pay by cash or check. In the event there is a shortage due to insurance underpayment, it is our policy to charge finance fees at 1.5% for outstanding patient balances after the balance has been outstanding for more than 30 days after you have been notified of a balance due. Payments returned due to non-sufficient funds will be subject to a NSF fee of $25.00.
Acknowledgement of Receipt of Notice of Privacy Practices
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED
AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
The Health Insurance Portability & Accountability Act of 1996 (HIPAA) requires all health care records and
other individually identifiable health information (protected health information) used or disclosed to us in any
form, whether electronically, on paper, or orally, be kept confidential. This federal law gives you, the patient,
significant new rights to understand and control how your health information is used. HIPAA provides penalties
for covered entities that misuse personal health information. As required by HIPAA, we have prepared this
explanation of how we are required to maintain the privacy of your health information and how we may use and
disclose your health information.
● Without specific written authorization, we are permitted to use and disclose your health care records
for the purposes of treatment, payment and health care operations.
● Treatment means providing, coordinating, or managing health care and related services by one or
more health care providers. Examples of treatment would include crowns, fillings, teeth cleaning
services, etc.
● Payment means such activities as obtaining reimbursement for services, confirming coverage, billing
or collection activities, and utilization review. An example of this would be billing your dental plan for
your dental services.
● Health Care Operations include the business aspects of running our practice, such as conducting
quality assessment and improvement activities, auditing functions, cost-management analysis, and
customer service. An example would include a periodic assessment of our documentation protocols,
etc.
In addition, your confidential information may be used to remind you of an appointment (by phone, text, email
or mail) or provide you with information about treatment options or other health- related services including
release of information to friends and family members that are directly involved in your care or who assist in
taking care of you. We will use and disclose your protected when we are required to do so by federal, state or
local law. We may disclose your protected health information to public health authorities that are authorized by
law to collect information, to a health oversight agency for activities authorized by law included but not limited
to: response to a court or administrative order, if you are involved in a lawsuit or similar proceeding, response
to a discovery request, subpoena, or other lawful process by another party involved in the dispute, but only if
we have made an effort to inform you of the request or to obtain an order protecting the information the party
has requested.
We will release your protected health information if requested by a law enforcement official for any
circumstance required by law. We may release your protected health information to a medical examiner or
coroner to identify a deceased individual or to identify the cause of death. If necessary, we also may release
information in order for funeral directors to perform their jobs. We may release protected health information to
organizations that handle organ, eye or tissue procurement or transplantation, including organ donation banks,
as necessary to facilitate organ or tissue donation and transplantation if you are an organ donor. We may use
and disclose your protected health information when necessary to reduce or prevent a serious threat to your
health and safety or the health and safety of another individual or the public. Under these circumstances, we
will only make disclosures to a person or organization able to help prevent the threat.
We may disclose your protected health information if you are a member of U.S. or foreign military forces
(including veterans) and if required by the appropriate authorities.
We may disclose your protected health
information to federal officials for intelligence and national security activities authorized by law.
We may disclose your protected health information to correctional institutions or law enforcement HIPAA
officials if you are an inmate or under the custody of a law enforcement official. Disclosure for these purposes
would be necessary: (a) for the institution to provide health care services to you, (b) for the safety and security
of the institution, and/or (c) to protect your health and safety or the health and safety of other individuals or the
public.
We may release your protected health information for workers' compensation and similar programs.
Any other uses and disclosures will be made only with your written authorization. You may revoke such
authorization in writing and we are required to honor and abide by that written request, except to the extent that
we have already taken actions relying on your authorization.
You have certain rights in regards to your protected health information, which you can exercise by presenting a
written request:
● The right to request restrictions on certain uses and disclosures of protected health
information, including those related to disclosures to family members, other relatives, close personal
friends, or any other person identified by you. We are, however, not required to agree to a requested
restriction. If we do agree to a restriction, we must abide by it unless you agree in writing to remove it.
● The right to request to receive confidential communications of protected health information from us by
alternative means or at alternative locations.
● The right to access, inspect and copy your protected health information.
● The right to request an amendment to your protected health information.
● The right to receive an accounting of disclosures of protected health information outside of treatment,
payment and health care operations.
● The right to obtain a paper copy of this notice from us upon request.
We are required by law to maintain the privacy of your protected health information and to provide you with
notice of our legal duties and privacy practices.
Special protections for SUD records: Substance Use Disorder (SUD) Treatment records have enhanced
protections. They cannot be used in legal proceedings without your consent or court order.
We are required to abide by the terms of the Notice of Privacy Practices currently in effect. We reserve the right
to change the terms of our Notice of Privacy Practices and to make the new notice provisions effective for
all protected health information that we maintain. Revisions to our Notice of Privacy Practices will be posted on
the effective date and you may request a written copy of the Revised Notice from this office. You have the right
to file a formal, written complaint with us at the address below, or with the Department of Health & Human
Services, Office of Civil Rights, in the event you feel your privacy rights have been violated. We will not retaliate
against you for filing a complaint.
For more information about HIPAA or to file a complaint:
The U.S. Department of Health & Human Services
Office of Civil Rights
200 Independence Avenue, S.W.
Washington, D.C. 20201
877-696-6775 (tollfree)
